what to fo afyer you reset your windows 10

If you're having problems with your PC, the following table tin aid y'all decide which recovery option to apply.

Problem

Encounter this section

Your PC isn't working well and y'all recently installed an update

Remove an installed Windows update

Your PC isn't working well and it's been a while since you installed an app or changed arrangement settings

Reset your PC

Your PC won't showtime or is yet loading

Utilize the Startup Repair function

Your PC won't commencement, you lot haven't created a recovery drive, and resetting your PC didn't piece of work

Use installation media to reinstall Windows 11

Your PC won't start and you haven't created a recovery bulldoze

Utilize installation media to restore your PC

Your PC won't commencement and you've created a recovery drive

Employ a recovery drive to restore or recover your PC

You want to reinstall your previous operating system

Go dorsum to your previous version of Windows

Your PC isn't working well and yous recently installed an app

Restore from a arrangement restore betoken

You suspect your device has been infected

Use installation media to reinstall Windows 11


Click one of the recovery options below and follow the steps to endeavor to get things working again.

If you've recently installed a Windows update, uninstall the update to endeavor to resolve the consequence.

  1. SelectKickoff >Settings >Windows Update >Update history >Uninstall updates .
    View update history

  2. On the list that appears, select update yous want to remove, so selectUninstall.

Important:If you've encrypted your device, you'll need your BitLocker key to reset your PC If you don't know your BitLocker central, see Notice my BitLocker recovery cardinal.

Resetting reinstalls Windows 11, but lets you choose whether to keep your files or remove them, then reinstalls Windows. Y'all can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

  1. Select Start >Settings > Organisation > Recovery .
    Open Recovery settings

  2. Side by side toReset this PC , select Reset PC. And then choose from the options and/or settings in the table below.

Option

What it does

Go on my files > Modify settings > Preinstalled apps On

  • Reinstalls Windows 11 and keeps your personal files.

  • Removes apps you installed.

  • Removes changes you made to settings.

  • Restores any apps your PC manufacturer installed.

Keep my files > Change settings > Preinstalled apps Off

  • Reinstalls Windows eleven and keeps your personal files.

  • Removes apps you installed.

  • Removes changes you made to settings.

  • Removes any apps your PC manufacturer installed.

Remove everything

  • Reinstalls Windows 11 and removes your personal files.

  • Removes apps you installed.

  • Removes changes you made to settings.

  • Removes any apps your PC manufacturer installed.

Note: Remove everything > Change settings gives y'all two options.

Data erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, use this option. This might take an hour or two, just it makes it harder for other people to recover files you lot've removed.

Data erasure Off just removes files. It takes less time, just is less secure.

Reset your PC from the sign-in screen

If you can't open Settings, you tin can reset your PC from the sign-in screen. Here's how:

  1. Press Windows logo cardinal + Fifty to go to the sign-in screen. Then restart your PC by pressing the Shift key while you select the Power push button > Restart .

  2. Your PC volition restart in the Windows Recovery Surroundings (WinRE) environment.

  3. On theChoose an option screen, select Troubleshoot > Reset this PC, and then cull ane of the options in the previous tabular array.

    Choose an option screen in the Windows Recovery Environment.

Startup Repair helps you lot set common problems that can preclude Windows from starting up.

Note:If you've encrypted your device, you'll need your BitLocker key to start in safety fashion.

First, you lot need to enter the Windows Recovery Environment (winRE). To practise this, you will repeatedly plough your device off, so on:

  1. Hold down the power push for x seconds to turn off your device.

  2. Press the power button once again to turn on your device.

  3. On the beginning sign that Windows has started (for example, some devices show the manufacturer's logo when restarting) hold downward the power push for 10 seconds to turn off your device.

  4. Printing the power button again to turn on your device.

  5. When Windows starts again, hold down the power button for x seconds to plow off your device.

  6. Printing the power button again to turn on your device.

  7. This fourth dimension, allow your device to fully start upward.

  8. Select Advanced options.
    Shows the Automatic Repair screen, with the "Advanced options" button highlighted.

  9. Now that yous're in winRE, on the Choose an choice screen, select Troubleshoot > Advanced options > Startup Repair > Restart.Shows the "Choose an option" screen, with the "Troubleshoot" option selected.
    Shows the "Troubleshoot" screen, with "Advanced options" selected.
    Shows the "Advanced options" screen with "Startup repair" selected.

Annotation:If you doubtable that your device has been infected, brand sure that your antivirus software is upwards to engagement. You can besides reinstall Windows completely past starting your device using the installation media and performing a make clean installation of Windows.

To reinstall Windows eleven while Windows is running:

  1. Connect the installation media you lot created to your PC.

  2. Open File Explorer  and select the drive with the installation media.

  3. From the root directory of the drive, double-click setup.exe, and so select Yes when asked if yous'd similar to allow the app to make changes to your device.

  4. Select Alter what to proceed.

  5. Select one of the following options, so select Side by side:

    • Go along personal files and apps – This volition preserve your personal data, apps, and settings.

    • Keep personal files only – This will preserve your personal data and settings, but all your apps volition be removed.

    • Continue aught – This will remove all personal data, settings, and apps.

    Alarm:You cannot undo a reinstallation of Windows 10. Exist sure to dorsum up your files get-go if you choose the Continue nothingoption.

  6. To finish, select Install to kickoff reinstalling Windows eleven on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows xi by starting your PC using installation media:

  1. Connect the installation media you created to your PC.

  2. Starting time your PC using the installation media.

    Annotation:Bank check with the PC manufacturer on how to start the PC using media.

  3. When Windows Setup starts, select Adjacent so Install now.

  4. If you lot accept a Windows 11 production central, enter information technology when prompted. Otherwise, select I don't take a product fundamental.

  5. If prompted, select a Windows edition (e.g. Abode, Pro) to install and so selectAdjacent.

  6. When prompted to choose a type of installation, select Custom: Install Windows only (avant-garde).

  7. Select the disk or partition to which Windows eleven should be installed.

    Annotation:If y'all suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows xi onto a clean disk. Your information on whatever deleted partitions will be lost.

  8. Select Next to commencement reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

Important:If y'all've encrypted your device, you'll need your BitLocker key to utilise a recovery drive to restore or reset your PC If you lot don't know your BitLocker central, see Observe my BitLocker recovery key.

If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC.

  1. On a working PC, go to the Microsoft software download website.

  2. Download the Windows 11 media creation tool then run information technology.

  3. Select Create installation media for another PC.

  4. Cull a language, edition, and architecture (64-fleck or 32-bit).

  5. Follow the steps to create installation media, and then select Terminate.

  6. Connect the installation media y'all created to your nonfunctional PC, and and then turn it on.

  7. On the initial setup screen, enter your language and other preferences, and and so select Next. If you lot don't meet the setup screen, your PC might not be set upward to boot from a drive. Check your PC manufacturer'due south website for info on how to modify your PC's boot order, and then endeavour again.

  8. Select Repair your reckoner.

  9. On the Choose an pick screen, select Troubleshoot. From there, you can:

    • Restore from a system restore point by selecting Avant-garde options > System Restore. This will remove recently installed apps, drivers, and updates that might exist causing your PC issues. Restoring from a restore bespeak won't bear on your personal files.

Important:If you've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you lot don't know your BitLocker key, encounter Find my BitLocker recovery key.

If your PC won't start, you can use a recovery drive to restore from a system restore signal or recover your PC. For info on how to create a recovery drive on a working PC, run across Create a recovery drive.

To restore or recover using the recovery bulldoze:

  1. Connect the recovery drive and plow on your PC.

  2. PrintingWindows logo cardinal + Fifty to get to the sign-in screen, and then restart your PC by pressing the Shift key while you select the Ability button > Restart .

  3. Your PC will restart in the Windows Recovery Surround (WinRE) surroundings.

  4. On the Choose an option screen, select Troubleshoot, and then select one of the following two options. (If yous don't run across the Cull your option screen, your PC might not be set up to boot from a drive. Check your PC manufacturer'south website for info on how to change your PC'southward boot gild.)

Choose an option screen in the Windows Recovery Environment.

  • To restore from a system restore indicate, selectAvant-garde Options > System Restore. This won't affect your personal files, but it will remove recently installed apps, drivers, and updates that might exist causing your PC problems.

  • To reinstall Windows 11, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you made to settings.

For a express time after upgrading to Windows 11, y'all'll be able to get dorsum to your previous version of Windows past selecting Start >Settings > Organisation > Recovery . Next to Go back , select Go dorsum. This will keep your personal files, but it'll remove apps and drivers installed subsequently the upgrade, likewise every bit any changes you made to settings. In nigh cases, you'll have x days to go back.
Open Recovery settings

To go back, you'll demand to:

  • Go along everything in the windows.old and $windows.~bt folders after the upgrade.

  • Remove any user accounts you added later the upgrade.

  • Have the USB drive y'all used to upgrade to Windows 11 (if you used ane).

Annotation:The option in Settings to go back to your previous version of Windows is just available for a limited time after upgrading.

Info for Windows Insiders

If you lot're an Insider and the current preview build isn't working for you, select Beginning >Settings > Arrangement > Recovery . Next toGo back , select Go back. This won't remove your personal files, but information technology'll remove recently installed apps and drivers, and alter settings dorsum to their defaults.

Going dorsum to an earlier build won't remove you from the Insider Program. When the next preview build is fix, information technology'll be installed on your PC.

This pick takes your PC back to an before point in time, chosen a organization restore point. Restore points are generated when you install a new app or commuter, and when you create a restore point manually. Restoring won't touch on your personal files, but it will remove apps, drivers, and updates installed subsequently the restore point was made.

  1. In the search box on the taskbar, blazon control panel, and then choose it from the list of results

  2. In the Control Console search box, type recovery.

  3. SelectRecovery>Open Organization Restore.

  4. In the Restore organization files and settings box, select Next.

  5. Select the restore signal that you want to utilize in the list of results, and so select Scan for affected programs.

    Notes:

    • If you don't see the restore indicate that y'all want to employ, select the Show more restore points check box to encounter more restore points.

    • If y'all're non seeing any restore points, it might be because arrangement protection isn't turned on. Hither's how to check:

      1. In the search box on the taskbar, type control panel, and then choose it from the list of results.

      2. In the Control Panel search box, type recovery.

      3. Select Recovery > Configure System Restore > Configure and see if theTurn on organization protection option is selected.

        • If the Plow on system protection pick is not selected, system protection isn't turned on and in that location aren't any restore points. In this scenario, you won't be able to recovery your PC using a organisation restore point and will demand to utilize one of the other recovery options listed on this folio.

        • If the Turn on system protection option is selected, continue with stride six.

  6. You'll see a listing of items that will be deleted if you lot remove this restore bespeak. If you're OK with the deletions, select Close> Next > Terminate.

If you're having problems with your PC, the following table tin can assist you decide which recovery option to use.

Trouble

Come across this section

Your PC isn't working well and you recently installed an update.

Remove an installed Windows update

Your PC isn't working well and information technology'south been a while since you installed an app or changed organization settings.

Reset your PC

Your PC won't start or is still loading

Use the Startup Repair function

Your PC won't offset, you haven't created a recovery drive, and resetting your PC didn't work.

Utilise installation media to reinstall Windows x

Your PC won't commencement and you oasis't created a recovery drive.

Utilize installation media to restore your PC

Your PC won't outset and you've created a recovery drive.

Utilize a recovery drive to restore or recover your PC

You lot desire to reinstall your previous operating system.

Get back to your previous version of Windows

Your PC isn't working well and you recently installed an app.

Restore from a arrangement restore point

You lot doubtable your device has been infected.

Apply installation media to reinstall Windows ten


Click 1 of the recovery options below and follow the steps to effort to become things working again.

If you've recently installed a Windows update, uninstall the update to try to resolve the issue.

  1. Select theBeginning  button, then selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
    View update history settings

  2. Right-click the update you want to remove, and and then selectUninstall.

Important:If you lot've encrypted your device, yous'll demand your BitLocker key to reset your PC If yous don't know your BitLocker primal, see Find my BitLocker recovery key.

Resetting reinstalls Windows x, simply lets you lot choose whether to go along your files or remove them, and then reinstalls Windows. Yous can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

  1. Select the Start  button, then select Settings > Update & Security > Recovery .
    Open Recovery settings

  2. Under Reset this PC,select Get started and then choose from the options and/or settings in the table below.

Option

What it does

Keep my files > Change settings > Preinstalled apps On

  • Reinstalls Windows 10 and keeps your personal files.

  • Removes apps yous installed.

  • Removes changes you made to settings.

  • Restores any apps your PC manufacturer installed.

Keep my files > Modify settings > Preinstalled apps Off

  • Reinstalls Windows 10 and keeps your personal files.

  • Removes apps you lot installed.

  • Removes changes y'all made to settings.

  • Removes any apps your PC manufacturer installed.

Remove everything

  • Reinstalls Windows 10 and removes your personal files.

  • Removes apps y'all installed.

  • Removes changes yous made to settings.

  • Removes any apps your PC manufacturer installed.

Note: Remove everything > Change settings gives you ii options.

Data erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, use this option. This might accept an hour or 2, but it makes information technology harder for other people to recover files you've removed.

Data erasure Off just removes files. It takes less time, but is less secure.

Reset your PC from the sign-in screen

If you can't open up Settings, you lot can reset your PC from the sign-in screen. Hither's how:

  1. Press Windows logo key + L to become to the sign-in screen, then restart your PC by pressing the Shift key while you select the Power  button > Restart in the lower-right corner of the screen.

  2. Your PC will restart in the Windows Recovery Environment (WinRE) environs.

  3. On theCull an pick screen, select Troubleshoot > Reset this PC, and then choose 1 of the options in the previous table.

    Choose an option screen in the Windows Recovery Environment.

Startup Repair helps y'all ready common bug that can preclude Windows from starting up.

Note:If you've encrypted your device, you'll need your BitLocker primal to start in safe way.

Beginning, you need to enter the Windows Recovery Environment (winRE). To do this, you will repeatedly plow your device off, so on:

  1. Concur downward the power push for x seconds to plow off your device.

  2. Press the power button once more to turn on your device.

  3. On the kickoff sign that Windows has started (for example, some devices show the manufacturer's logo when restarting) concord downwards the power button for 10 seconds to turn off your device.

  4. Press the power button over again to plough on your device.

  5. When Windows starts over again, hold downwardly the ability button for 10 seconds to plow off your device.

  6. Printing the power button again to turn on your device.

  7. This fourth dimension, allow your device to fully start up.

  8. Select Advanced options.
    Shows the Automatic Repair screen, with the "Advanced options" button highlighted.

  9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.Shows the "Choose an option" screen, with the "Troubleshoot" option selected.
    Shows the "Troubleshoot" screen, with "Advanced options" selected.
    Shows the "Advanced options" screen with "Startup repair" selected.

Annotation:If you lot suspect that your device has been infected, make sure that your antivirus software is upwardly to date. You can too reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows 10 while Windows is running:

  1. Connect the installation media you lot created to your PC.

  2. Open File Explorer  and select the bulldoze with the installation media.

  3. From the root directory of the drive, double-click setup.exe, and then select Aye when asked if y'all'd like to allow the app to make changes to your device.

  4. Select Change what to proceed.

  5. Select 1 of the post-obit options, and so select Next:

    • Keep personal files and apps – This will preserve your personal data, apps, and settings.

    • Go along personal files simply – This will preserve your personal data and settings, but all your apps will exist removed.

    • Keep nothing – This will remove all personal data, settings, and apps.

    Warning:You cannot undo a reinstallation of Windows ten. Be sure to back up your files first if you choose the Keep nothing option.

  6. To finish, select Install to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 10 past starting your PC using installation media:

  1. Connect the installation media you created to your PC.

  2. Starting time your PC using the installation media.

    Note:Cheque with the PC manufacturer on how to start the PC using media.

  3. When Windows Setup starts, select Side by side and so Install now.

  4. If yous take a Windows x product key, enter it when prompted. Otherwise, select I don't accept a product key.

  5. If prompted, select a Windows edition (due east.chiliad. Domicile, Pro) to install and so selectAdjacent.

  6. When prompted to choose a blazon of installation, select Custom: Install Windows simply (advanced).

  7. Select the disk or partition to which Windows 10 should be installed.

    Note:If you suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean disk. Your information on whatsoever deleted partitions volition be lost.

  8. Select Next to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

Important:If you lot've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker key, see Find my BitLocker recovery key.

If your PC won't starting time and you haven't created a recovery drive, download installation media and use it to restore from a organization restore point or reset your PC.

  1. On a working PC, go to the Microsoft software download website.

  2. Download the Windows ten media creation tool and so run it.

  3. Select Create installation media for some other PC.

  4. Cull a language, edition, and architecture (64-scrap or 32-bit).

  5. Follow the steps to create installation media, and then select End.

  6. Connect the installation media y'all created to your nonfunctional PC, and then turn it on.

  7. On the initial setup screen, enter your language and other preferences, and then select Next. If you lot don't see the setup screen, your PC might not be gear up upward to boot from a drive. Cheque your PC manufacturer's website for info on how to alter your PC's kick guild, and then endeavour again.

  8. Select Repair your estimator.

  9. On the Cull an pick screen, select Troubleshoot. From at that place, y'all can:

    • Restore from a system restore bespeak past selecting Advanced options > Organization Restore. This will remove recently installed apps, drivers, and updates that might exist causing your PC problems. Restoring from a restore signal won't touch on your personal files.

Important:If you've encrypted your device, y'all'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker primal, come across Notice my BitLocker recovery central.

If your PC won't start, you can utilise a recovery drive to restore from a system restore betoken or recover your PC. For info on how to create a recovery drive on a working PC, come across Create a recovery drive.

To restore or recover using the recovery bulldoze:

  1. Connect the recovery drive and turn on your PC.

  2. PrintingWindows logo key + 50 to become to the sign-in screen, and and so restart your PC by pressing the Shift key while you select the Power button> Restart in the lower-right corner of the screen.

  3. Your PC will restart in the Windows Recovery Environment (WinRE) surroundings.

  4. On the Choose an option screen, select Troubleshoot, and so select ane of the following two options. (If you don't see the Choose your pick screen, your PC might not be set up to boot from a bulldoze. Check your PC manufacturer's website for info on how to alter your PC'south boot lodge.)

Choose an option screen in the Windows Recovery Environment.

  • To restore from a organization restore point, selectAdvanced Options > Arrangement Restore. This won't impact your personal files, but information technology will remove recently installed apps, drivers, and updates that might be causing your PC problems.

  • To reinstall Windows 10, selectAdvanced Options >Recover from a drive. This volition remove your personal files, apps and drivers you installed, and changes you fabricated to settings.

For a limited time afterwards upgrading to Windows 10, you lot'll be able to become back to your previous version of Windows past selecting the Offset  button, then selectSettings > Update & Security  > Recovery and then selecting Get startedunder Go dorsum to the previous version of Windows ten. This will keep your personal files, but it'll remove apps and drivers installed after the upgrade, every bit well as any changes you made to settings. In most cases, you'll have 10 days to go back.
Open Recovery settings

To go dorsum, you'll need to:

  • Continue everything in the windows.onetime and $windows.~bt folders after the upgrade.

  • Remove whatever user accounts you added after the upgrade.

  • Know the countersign you used to sign in to Windows vii or Windows 8.1 (if yous used i).

  • Have the USB drive yous used to upgrade to Windows ten (if you used i).

Note:If you go back to Windows 8.1, some apps that came with Windows, like Mail service and People, might not work anymore. To set up the apps, reinstall them from the Microsoft Store.

Note:The option in Settings to go back to your previous version of Windows is but available for a limited fourth dimension after upgrading.

Info for Windows Insiders

If you lot're an Insider and the current preview build isn't working for you, select the Start  button, then selectSettings > Update & Security  > Recovery . NetherGo back to the previous version of Windows 10, select Get Started. This won't remove your personal files, but information technology'll remove recently installed apps and drivers, and change settings back to their defaults.

Going dorsum to an earlier build won't remove you from the Insider Program. When the adjacent preview build is prepare, information technology'll be installed on your PC.

This option takes your PC dorsum to an earlier point in fourth dimension, called a arrangement restore point. Restore points are generated when you install a new app or commuter, and when y'all create a restore point manually. Restoring won't impact your personal files, but information technology volition remove apps, drivers, and updates installed after the restore point was fabricated.

  1. In the search box on the taskbar, type control console, and so choose information technology from the list of results

  2. In the Control Panel search box, type recovery.

  3. SelectRecovery >Open System Restore.

  4. In the Restore system files and setting box, select Adjacent.

  5. Select the restore point that you desire to utilize in the list of results, and and so select Browse for affected programs.

    Notes:

    • If you don't encounter the restore point that you want to use, select the Testify more restore points bank check box to see more restore points.

    • If you lot're not seeing any restore points, it might be considering system protection isn't turned on. Here'due south how to check:

      1. In the search box on the taskbar, blazon command console, and then choose information technology from the listing of results.

      2. In the Command Panel search box, blazon recovery.

      3. Select Recovery > Configure Arrangement Restore > Configure and run into if thePlough on system protection option is selected.

        • If the Plough on system protection selection is non selected, organisation protection isn't turned on and in that location aren't any restore points. In this scenario, yous won't be able to recovery your PC using a organization restore point and will need to use one of the other recovery options listed on this page.

        • If the Turn on organization protection selection is selected, continue with step vi.

  6. You'll see a list of items that volition exist deleted if you remove this restore signal. If you're OK with the deletions, select Close> Adjacent > End.

If you're having problems with your PC, you can:

  • Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh also keeps the apps that came with your PC and the apps you installed from the Microsoft Store.

  • Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.

  • Restore your PC to undo recent organization changes y'all've made.

If you're having problem starting (booting) your PC, see Windows Startup Settings (including safe mode), and go to the "Get to Windows Startup Settings in the Windows Recovery Environs" department. You tin can refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to back up and restore your personal files using File History, see Prepare up a drive for File History.

Before you get-go to refresh or reset your PC

In most cases, once yous start to refresh or reset your PC, it'll finish on its ain. Yet, if Windows needs missing files, yous'll be asked to insert recovery media, which is typically on a DVD disc or pollex drive. If that happens, what yous'll need depends on your PC.

If your PC came with Windows 8.1 or Windows RT viii.1, you lot'll need the discs or thumb drive that came with your PC. Check the info that came with your PC to encounter if your PC manufacturer provided these discs or media. In some cases, you might accept created them when you first set your PC.

If y'all don't have either of those, you can make them if you have a USB pollex bulldoze of 16 GB or larger. Having a recovery drive tin help y'all troubleshoot and fix issues with your PC, fifty-fifty if information technology won't first. For more than info, see Create a USB recovery drive.

If you upgraded your PC to Windows eight.1 or Windows RT 8.1 with a DVD, use that disc. If y'all don't have Windows 8.ane or Windows RT viii.1 media, contact Microsoft Back up.

Refresh, reset, or restore

Select any of the following for more detailed info.

If your PC isn't performing equally well every bit information technology in one case did, and you lot don't know why, you lot can refresh your PC without deleting any of your personal files or changing your settings.

Note:If you upgraded your PC from Windows eight to Windows viii.1 and your PC has a Windows viii recovery division, refreshing your PC volition restore Windows 8. You lot'll need to upgrade to Windows 8.1 later on the refresh has finished.

Warning:Apps you installed from websites and DVDs volition be removed. Apps that came with your PC and apps y'all installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

To refresh your PC

  1. Swipe in from the right border of the screen, tap Settings, and so tap Alter PC settings.
    (If y'all're using a mouse, point to the upper-right corner of the screen, movement the mouse pointer downward, selectSettings, and then select Alter PC settings.)

  2. Tap or select Update and recovery, and then tap or select Recovery.

  3. Under Refresh your PC without affecting your files, tap or select Get started.

  4. Follow the instructions on the screen.

If you want to recycle your PC, requite it away, or start over with it, you tin can reset information technology completely. This removes everything and reinstalls Windows.

Note:If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, resetting your PC will restore Windows 8. You lot'll need to upgrade to Windows 8.ane after the reset has finished.

Warning:All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. But apps that came with your PC will be reinstalled.

To reset your PC

  1. Swipe in from the correct edge of the screen, tap Settings, and and so tap Alter PC settings.
    (If yous're using a mouse, signal to the upper-right corner of the screen, move the mouse pointer down, select Settings, and and then select Change PC settings.)

  2. Tap or select Update and recovery, and then tap or select Recovery.

  3. Nether Remove everything and reinstall Windows, tap or select Get started.

  4. Follow the instructions on the screen.

Notation:You'll be asked to choose whether y'all want to erase data quickly or thoroughly. If you choose to erase data rapidly, some data might be recoverable using special software. If yous cull to erase data thoroughly, this will have longer only it makes recovering information less likely.

If you lot think an app or driver that you recently installed caused bug with your PC, you can restore Windows back to an earlier point in fourth dimension, called a restore point. Organisation Restore doesn't change your personal files, but it might remove recently installed apps and drivers.

Notes:

  • Organisation Restore isn't available for Windows RT 8.1.

  • Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the concluding restore indicate is older than vii days. You tin also create a restore point manually at whatever time.

To restore your PC to an earlier bespeak in time

  1. Swipe in from the right edge of the screen, and then tap Search.
    (If y'all're using a mouse, point to the upper-right corner of the screen, motility the mouse pointer down, then select Search.)

  2. Enter Control Panel in the search box, and tap or select Control Panel.

  3. Enter Recovery in the Control Panel search box, and then tap or select Recovery.

  4. Tap or select Open up System Restore and then follow the instructions.

If you need additional help refreshing, resetting, or restoring your PC, bank check out the Repair and Recovery customs pages in the Windows forum for solutions that other people have constitute for problems they've experienced.

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Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

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